Shipping Policy

Last Updated: 01/04/2026

Thank you for shopping with Zee Designs. We are committed to ensuring that your order is processed, packaged, and delivered with the utmost care.

Order Processing

• Orders are typically processed within 3–4 business days (excluding weekends and public holidays) following payment confirmation.

• Custom-made, personalized, or made-to-order products may require additional processing time. Estimated production and dispatch times will be communicated at the time of purchase.

• During periods of high demand, processing times may be extended. Should any significant delay occur, we will notify you using the contact details provided with your order.

Shipping Rates & Delivery Times

• Shipping fees are calculated at checkout based on the destination, package size, weight, and selected shipping method.

• Delivery times are estimates only and may vary due to courier operations, weather conditions, customs procedures, or other circumstances beyond our control.

Shipping Partners

We work with trusted shipping partners, including Bosta, to ensure the safe and efficient delivery of your order.

International Shipping

We are pleased to offer international shipping worldwide.

• International shipping fees are calculated based on the destination country and will be displayed at checkout.

• International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the responsibility of the customer.

• Delivery times for international orders may vary depending on customs clearance procedures and local courier services.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

You may track your shipment using the tracking link provided.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

• Zee Designs is not responsible for delays, losses, or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

• If an order is returned due to an incorrect address, additional shipping charges will apply before the order can be reshipped.

Delivered Orders

Once a shipment has been marked as delivered by the courier, responsibility for the package transfers to the recipient.

If you believe your package has been lost, stolen, or misdelivered after being marked as delivered, please contact us directly. We will gladly assist where possible.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact our Customer Care team within the day of delivery or no later than the following day and provide:

• Your order number.

• Clear photographs of the product, packaging, and shipping box.

• A description of the issue.

Our team will investigate the matter and advise on the available solutions in accordance with our Returns & Exchanges Policy.

Customer Care

If you have any questions regarding shipping or delivery, please contact us:

Email: saleszeedesigns@gmail.com

Phone & WhatsApp: +20 128 216 2199

We appreciate your trust in Zee Designs and look forward to delivering products that bring beauty and elegance to your space.